Sub-Zero, Wolf and Cove

It was my pleasure to work with Noe Pacheco for six years while he was a member of our marketing and then sales operations team at Sub-Zero Group. As a Technical Support Analyst reporting to me, Noe was a subject matter expert supporting our sales team to utilize MS Dynamics CRM and a whole suite of sales and marketing tools to track consumer and business to business sales relationships.

In this role, Noe provided prompt day-to-day user system support, investigating, reproducing, and resolving issues. Our user community often complimented Noe for being helpful, and friendly as many issues were training opportunities, or configuration issues he could fix. Noe also maintained system documentation and executed regression testing with a keen eye for organization and detail.

Noe is a team player that we all counted on! In addition to his contributions to sales operations, he also collaborated with the corporate marketing and information technology teams. One shining example of his technical aptitude is the way he took on resolving issues with our retail locator page listing on our website. The journey from CRM to the web took some twists, turns and changes over the years. Noe was our go-to for all questions related to website listings!

I would highly recommend Noe Pacheco for your company. He is a team player, and takes on projects with enthusiasm, focuses on details and meets deadlines with quality work. – Jill H.